Digital One, having its registered office at August Allebéplein 386, 1062 AC in Amsterdam, the Netherlands, is responsible for the processing of personal data as described in this privacy statement.
We value your privacy, which is why we make sure that the personal data you share with us is treated with care. In this privacy statement, we explain how we do this. If you have any questions about how Digital One handles your personal data, we’d be happy to answer them! You can reach us at info@digital-one.nl.
Personal data processed by Digital One
We process your personal data if you make use of our services and/or if you provide us with data yourself.
We may process the following personal data, depending on the product or service that you use:
1. Website visit
Your browser fingerprint is recorded to save your cookie preferences.
Special and/or sensitive personal data processed by Digital One
Digital One does not intend to collect data about website visitors who are under the age of 16, unless they have consent from a parent or guardian. However, we cannot verify whether a visitor is over 16. That’s why we encourage parents and guardians to monitor their children’s online activities to ensure that no data is collected about them without parental consent. If you believe that we have collected personal data about a minor without consent from their parent or guardian, please contact us at info@digital-one.nl and we will delete the data.
Why does Digital One process personal data?
We process personal data for the following purposes:
- To process your registration and/or payment after you have purchased a product or service.
- To be able to call or email you if this is necessary to provide the service you have purchased.
- To deliver goods and services that you have purchased.
- To inform you about (changes to) services and products that you have previously purchased from us. These emails always include an unsubscribe link if you wish to opt out from further mailings.
- To send you newsletters and mailings you have signed up for.
Automated decision-making
Digital One does not make decisions based on automated processing (algorithms) that could have adverse effects for you.
How long does Digital One store personal data?
After you have purchased a product or service from Digital One, we will keep you in our customer database for a maximum of 2 years so that we can inform you about changes to our products or services. You can, of course, always unsubscribe from these mailings. The data retention period depends on the purpose for which we have obtained or collected the data and on legal obligations to retain certain data. For this reason, for instance, we retain your consent for data processing for at least 5 years. If you have any questions about this, please contact info@digital-one.nl.
Does Digital One share personal data with third parties?
We share your personal data with business partners and third parties if this is necessary for the execution of our agreement with you and to comply with any legal obligations. We may also share your personal data with third parties for other reasons, but only with your explicit consent.
We will enter into a processing agreement with companies that process your data on our behalf in order to guarantee a consistent level of security and to protect the confidentiality of your data. Digital One always remains responsible for this processing.
2. Google Analytics
Our website uses cookies from Google, which is based in the United States, as part of its Google Analytics service. We use this service to track how our visitors use our website, and to generate reports on their behaviour. Google may share this data with third parties if it is required to do so by law, or if third parties process the data on Google’s behalf. We have no influence on this. We have not authorised Google to use the Analytics data it obtains for other Google services.
The data collected by Google is anonymised as much as possible. Your IP address is explicitly not included in this data. Google transmits the data to servers in the United States and stores it there. Google has stated that it adheres to the Privacy Shield Principles and is affiliated with the Privacy Shield programme of the US Department of Commerce. This means that there is an adequate level of security for the processing of any personal data.
3. Social media (Facebook, Instagram, Twitter & LinkedIn)
Our website includes buttons to promote (“like”) or share (“tweet”) web pages on social media networks such as Facebook, Instagram and Twitter. These buttons work through pieces of code that originate from Facebook and Twitter, respectively. This code places cookies on your computer. We have no influence on this. Read Facebook and Twitter’s privacy statements (which are regularly updated) for more information on what they do with the personal data that they process through these cookies.
The data they collect is anonymised as much as possible. Twitter, Facebook and LinkedIn transfer the data to servers in the United States and store it there. The companies have stated that they adhere to the Privacy Shield Principles and are affiliated with the Privacy Shield programme of the US Department of Commerce. This means that there is an adequate level of security for the processing of any personal data.
Viewing, modifying or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Digital One, and you have the right to data portability. This means that you can ask us to send you a digital file containing your personal data, or to share your personal data with another organisation. You can send a request to access, correct, delete or modify your personal data, a withdrawal of your consent for data processing or an objection to the processing of your personal data to info@digital-one.nl.
To verify your identity, we ask that you include a copy of a valid ID document in your email. In the copy, please obscure your photo, the machine-readable zone (the lines of characters at the bottom of your passport), the document number and your citizen service number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but always within four weeks.
Please be aware that you can file a complaint regarding Digital One’s handling of your personal data with the Dutch Data Protection Authority.
How does Digital One store personal data?
We take the security of your data seriously and take appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you still feel that your data is not properly secured or if you suspect abuse, please contact us at info@digital-one.nl.
We have taken the following measures to protect your personal data:
- Our employees’ servers and devices are equipped with up-to-date security software, including virus scanners and firewalls.
- We only transmit your data via secure internet connections (TLS, formerly SSL). This is indicated by the padlock symbol in the address bar.
- We also use DKIM and SPF authentication to prevent you from receiving emails in our name that contain viruses or spam, or which are intended to obtain your login credentials or other personal data.
Cookies and other data collection methods used by Digital One
A cookie is a small text file that is stored in the internet browser on your computer, tablet or smartphone when you first visit a website. Our website uses four types of cookies.
The necessary cookies serve a purely technical function. These cookies ensure that the website works properly. The statistics cookies collect anonymous data about the use of our website and help us to optimise it. Our advertisers post promotional content and job vacancies on Digital One. Sometimes these posts contain a web beacon or pixel that tracks how many times they have been viewed. These web beacons and pixels never collect any privacy-sensitive data. Preference cookies help us remember your preferences (such as your preferred language). Finally, we use marketing cookies, which track your surfing behaviour. Cookies for embedded content originating from social media sites such as YouTube, Facebook, LinkedIn and Pinterest also fall under the latter category.
Cookies are placed to gain insight into visitor behaviour and to use this insight to improve the user experience.
We have set our Google Analytics cookies to be privacy friendly. This means that we:
- have concluded a processing agreement with Google;
- only share masked IP addresses with Google;
- do not share any other data with Google;
- do not use other Google services in conjunction with Google Analytics.
When you first visited our website, we informed you about these cookies and asked for your permission to place them.
You can also opt out of cookies entirely by configuring your internet browser so that it no longer stores cookies (Chrome, Internet Explorer, Firefox and Safari). In addition, you can delete all previously stored data in your browser settings. If you disable cookies in your browser, you will no longer be able to use all of our features, nor will you be able to see embedded content. This could have a negative effect on your website experience.
To see in which regions your consent is valid, go to www.digital-one.nl.
